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Are you having trouble logging in?
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No problem. Follow a few simple steps to get you back into your online account.
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Forgot Your User ID
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Enter your email address in the box provided and click Submit. Another screen will prompt you to answer your challenge question. An email will be sent to you with your User ID and a temporary password.
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Forgot Your Password
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Enter your User ID in the box provided and click Submit. Another screen will prompt you to answer your challenge question. An email will be sent to you with your User ID and a temporary password.
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More Help Is Available
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| If the Forgot User ID and Forgot Password features didn't work for you, email webdesk@bcbsmt.com or call 1.800.447.7828, when prompted say Health Care Professional, next select Option 1, then select Option 1, extension 2124, then select Option 3.
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Office hours for assistance are:
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8:00 a.m. - 5:00 p.m. Monday, Wednesday, Friday
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9:00 p.m. - 5:00 p.m. Tuesday, Thursday
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All emails or calls received during nonbusiness hours will be returned the next business day.
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